1. Recent Articles

    1. Telligent Partners with SoCoCare for Social Customer Service that Increases Agent Productivity and Enhances Customer ...

      SoCoCare brings all-in-one social engagement platform for customer care to Telligent’s industry-leading community software for social customer service (PRWeb May 23, 2013) Read the full story at http://www.prweb.com/releases/2013/5/prweb10760347.htm
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    2. IBM's Watson gets a job in customer service

      IBM’s Watson supercomputer has been riding high for the past couple of years. It won a game of Jeopardy , went to university and did a stint at a cancer lab . But now it’s taking what might seem like a step down with a job in customer service. According to IBM, the current avalanche of information is provoking an oncoming crisis in customer service and the company sees Watson’s advanced learning ...
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    3. Sherpa Developing Digital Assistant for Wearable Computers Such as Google Glass

      BILBAO, Spain--(BUSINESS WIRE)--Sherpa announced today at the Sherpa Summit that it is developing a voice-controlled digital assistant for Android-based smart glasses. Based on the company´s acclaimed digital assistant for smartphones, Sherpa for smart glasses will be the only alternative for OEMs of Android-based wearable devices, and will deliver an exceptional user experience that enables ...
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    4. Google Conversational Search turned on in Chrome update

      Google’s new “conversational search” feature for Chrome has quietly been enabled, with the new feature appearing in the latest version of Google’s browser. Announced at I/O, the new Voice Search feature builds on the existing ability for Chrome to accept spoken search terms, now listing out your query on screen as you say it, and Read The Full Story
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  4. Machine Translation

  5. Quotes

    1. SoCoCare and Telligent's partnership helps companies deliver an exceptional level of social customer service, across social channels. Whether it's peer-to-peer support happening in online forums or agents listening and responding to service issues on Twitter, the combination of SoCoCare and Telligent means faster response times and happier customers.
      By Jonathan Russell
    2. IBM is taking Watson to the masses in ways that positively impact people's lives, from helping doctors improve patient care to helping businesses put consumers first, in an increasingly mobile world.
      By Manoj Saxena
    3. Sherpa is committed to delivering rich and natural interfaces for our digital lives, and we are confident that we can make the user experience with Google Glass and other wearable computing devices much better than it is today.
      By Xabier Uribe-Etxebarria
    4. I'm thrilled to be involved with such an exciting opportunity and an organization of this caliber, with its talent, energy and innovation.
      By Ken Lazarus
    5. Scout provides a unique opportunity to create, together with our industry partners, a new electronic recruiting marketplace. It is extremely exciting to fill such an important market need in the recruitment industry with a best-in-class technology solution.
      By Sean Bisceglia
  6. Recent Articles for Machine Translation