How businesses can learn from the first wave of AI Businesses that do not have a robust data-centric culture to drive AI will be affected. January 14, 2017 07:01 GMT AI robot iStock Artificial Intelligence (AI) or cognitive technology is no more about a machine playing chess. AI is on the streets driving our cars. It is in our call centres chatting up customers in dulcet tones. AI is drafting and reviewing legal documents with immaculate precision.