1. Theme 3: Things will get better

    Theme 3: Things will get better

    By Lee Rainie , Janna Anderson and Jonathan Albright The more hopeful among these respondents cited a series of changes they expect in the next decade that could improve the tone of online life. They believe: Technical and human solutions will arise as the online world splinters into segmented, controlled social zones with the help of artificial intelligence (AI ). Anti-harassment is a technologically solvable problem.

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  1. Categories

    1. Default:

      Discourse, Entailment, Machine Translation, NER, Parsing, Segmentation, Semantic, Sentiment, Summarization, WSD
  2. Quotes

    1. Technologies will evolve/adapt to allow users more control and avoidance of trolling. It will not disappear, but likely will be reduced by technological solutions.
    2. Negative activities will always be a problem. … However, controlling forces will also continue to develop. Social norms, regulations, better monitoring by service providers all will play a role in balancing the rise of negative activities.
    3. Reputation systems will evolve to diminish the negative impact that bad actors have on online public discourse, and will become as broadly and silently available as effective spam systems have become over the last decade.
    4. As people trade elements of their privacy for benefits in the online world, online personas will be more transparently associated with the people behind them. That transparency will drive more civil discourse.
    5. Advances will help reduce, filter or block the spam, harassment, and trolls and preserve the intents and purposes of an online space for public discourse. Without these steps, the online world will go the way of the telephone – it may
    6. Curation is too difficult. Tools to manage negative responses will get better. It will probably be a combination of automated and crowdsourced management.
    7. Demian Perry, mobile director at NPR, said.
    8. I fully expect we will also see further partitioning and divide among outlets – there will be few
    9. My suspicion (perhaps my hope, now that I think about it), is that the internet will naturally bifurcate into a wild, anything-goes environment and a curated one. The need for safe spaces and reliable information will eventually lead to more
    10. Algorithms, driven by marketers seeking more predictive powers, will get more proficient at keeping people isolated to their own political-taste regimes.
    11. I see negative activities having an effect but the effect will likely to be from communities that shield themselves from the larger world. We're still working out how to form and scale communities.
    12. Like the physical world, the online world will develop no-go zones. Polarization will continue and grow more accurate – who is in, who is out.
    13. The really awful, violent anonymous speech will get pushed to the darker recesses of the internet where its authors find their own kind and support.
    14. It's a process of natural selection: non-safe environments disappear and safe environments develop better moderation techniques and spread those around to other communities.
    15. The nature of public discourse online is in a state of persistent disequilibrium (see
    16. Management, including detection and suppression of the activities of bad actors, is a form of defensive warfare on the part of those we may call
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