1. Eptica Included in the 2017 Gartner Magic Quadrant for the CRM Customer Engagement Center

    Eptica Included in the 2017 Gartner Magic Quadrant for the CRM Customer Engagement Center

    READING, England and BOSTON , May 18, 2017 /PRNewswire/ -- Retains inclusion in Gartner Magic Quadrant for the fourth consecutive year Eptica (www.eptica.com), the leading European technology company specializing in intelligent platforms for digital customer experience, announced today that it has been included in Gartner Inc's "Magic Quadrant for the CRM Customer Engagement Center (CEC)" by Michael Maoz and Brian Manusama , May 8, 2017 .

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    1. The digital customer experience market is changing rapidly, driven by the rise of artificial intelligence and increasing consumer demands, and is becoming ever-more central to business success. I am therefore very proud that Eptica has retained its position in the Gartner Magic Quadrant for the CRM Customer Engagement Center.
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