1. Nanorep CTO Amit Ben: Chatbots Should Be Useful, Not Human | Exclusives

    Nanorep CTO Amit Ben: Chatbots Should Be Useful, Not Human | Exclusives

    EXCLUSIVE INTERVIEW Nanorep CTO Amit Ben: Chatbots Should Be Useful, Not Human Print Email By Vivian Wagner • CRM Buyer • ECT News Network Jul 12, 2017 3:46 PM PT Amit Ben is the CTO and cofounder of Nanorep . In this exclusive interview, Ben explains how companies that offer highly automated self-service tools can make the customer experience highly personal. Nanorep CTO Amit Ben CRM Buyer: What is personalized self-service, and why is it important?

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