1. Communication monitoring based on sentiment

    Method and system are provided for communication monitoring based on sentiment. The method includes: monitoring a new communication prior to sending created by a sender to a recipient, wherein the new communication includes text input by the sender; and analyzing the text of the new communication using sentiment analysis and determining a sentiment score on a scale between negative sentiment and positive sentiment. In response to the sentiment score for the text of the new communication being on the negative side of a predefined threshold on the scale, referencing an overall relationship score based on past communications between the sender ...

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      Discourse, Entailment, Machine Translation, NER, Parsing, Segmentation, Semantic, Sentiment, Summarization, WSD