1. ID Finance introduces chatbot to online lending platform

    ID Finance introduces chatbot to online lending platform

    ID Finance introduces chatbot to online lending platform 18 hours ago | 2335 views | 0 Source: ID Finance ID Finance, the digital finance, credit scoring and emerging markets company has developed and introduced a self-learning chatbot for MoneyMan, its online lending platform serving customers in Spain, Georgia, Russia, Poland, Kazakhstan and most recently Brazil. Since launch at the beginning of July, over a third of customer requests are already being processed automatically.

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    1. We are constantly working on improving our customer service. Machine learning and AI technologies are allowing us to automate processes and reduce costs, but to also significantly increase customer loyalty.
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