1. How Intercom is helping businesses enhance their customer service with Operator

    How Intercom is helping businesses enhance their customer service with Operator

    Innovation How Intercom is helping businesses enhance their customer service with Operator After the launch of customer service bot Operator, Andy Wolber spoke with Paul Adams, vice president of product at Intercom, about customer support, bots, and the future of voice interfaces. By Andy Wolber | August 30, 2017, 6:54 AM PST You've probably seen one of Intercom's products when clicking on the seemingly smiling customer help button displayed in the corner of many software company web pages.

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