1. Back to basics: What is a chatbot and does my hotel need one? | By Stuart Dickinson

    Back to basics: What is a chatbot and does my hotel need one? | By Stuart Dickinson

    Back to basics: What is a chatbot and does my hotel need one? By Stuart Dickinson , Freelance journalist, copywriter and media developer Comments A chat what? While the term chatbot might still be a foreign term for some hotel owners, this technology is quickly gaining momentum in the hospitality and travel industries as more marketing experts begin to harness its potential. And chances are you've already interacted with a chatbot.

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    1. Edward kindly secured me a late check out and was keen to help with anything else I needed.
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