1. In Conversation with a Chatbot: Speaking the Language of Today's CX

    In Conversation with a Chatbot: Speaking the Language of Today's CX

    In Conversation with a Chatbot: Speaking the Language of Today's CX News provided by Sep 20, 2017, 13:32 CHICAGO , Sept. 20, (Feature Article) In today's virtual world, bots are the latest sensation. You may have met your first bot as a customer, as service is on the frontier of the growing superpower of artificial intelligence (AI), enabling better interaction between customers and brands.

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      Discourse, Entailment, Machine Translation, NER, Parsing, Segmentation, Semantic, Sentiment, Summarization, WSD
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