1. Tech Companies Need to Improve Their Voice Assistants to Make Them Inclusive for All Users

    Tech Companies Need to Improve Their Voice Assistants to Make Them Inclusive for All Users

    “Alexa play music.” “Sorry, I don’t know the answer to your question.” “Alexa play music.” “Sorry, I don’t know the answer to your question.” “Alexa play music.” “Sorry, I don’t know the answer to your question.” This—or some variation of it—is what happens to my mom whenever she interacts with her Amazon Echo. And it’s not just Alexa. Every voice-enabled device has trouble understanding accents, whether you’re using Siri, Google Home, Microsoft Cortana, or others.

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