1. Digging through your customer data

    Clarabridge, Banerjee's third startup, harnesses "natural language processing" to rapidly sort through mountains of customer feedback for clients including hotel chains and drug companies and uncover useful nuggets. "We realized if we could take the ...
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      Discourse, Entailment, Machine Translation, NER, Parsing, Segmentation, Semantic, Sentiment, Summarization, WSD

    1. We realized if we could take the core concepts and package them into business information, we could make a lot of money.
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