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Financial Institutions Bullish on Bots
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Banks and Credit Unions Bullish on Chatbots for Customer Service

The Financial Brand

0 Comments A survey by Personetics shows that the financial services industry is getting a closer to supporting conversational commerce, supporting projects that use chatbots to improve the overall customer experience. Research reveals that most banking providers will be using automated chatbots to handle a significant volume of customer conversations in the near future. Some are doing it already.

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