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What Are Chatbots and How Do They Work?

Resources for Online Business Owners

February 20, 2017 • Armando Roggio Messaging chatbots may help businesses improve customer service, sell more, and earn more profit, thanks to a familiar interface and increasing customer interest. Consumers — your potential customers — use these messaging applications. In 2016, Facebook Messenger, as an example, was said to have about 900 million active users a month.

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