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Personetics Awarded Patent for Breakthrough Data-Driven Interpretation of Customer Intent to Power Financial-Savvy Chatbot

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Real-time Analysis of Customer Data Allows the Personetics Chatbot to Anticipate Customer Needs, Accurately Respond to Service Requests, Proactively Offer Personalized Guidance, and Execute Tasks to Help Customers Manage Their Finances PR Newswire NEW YORK, March 20, 2017 NEW YORK , March 20, 2017 /PRNewswire/ -- Personetics, the leading provider of cognitive applications for the financial services sector, today announced that it was awarded a patent for its innovative approach to conversing with a chatbot, offering superior interpretation of customer intent. Using real-time analysis of customer data combined with high-quality Natural Language Understanding, the Personetics Cognitive Chatbot is able to interpret customers ...

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