Also published in PatFT » Page 1 of 1:
Removal of extraneous text from electronic documents
x hide permanently

Preventing messages from being sent using inappropriate communication accounts

PatFT » Page 1 of 1

A method, system and computer program product for preventing messages from being sent using inappropriate communication accounts. A message created by a user of a mobile device is analyzed to identify the topic and sentiment. The appropriateness of the message being sent to the intended recipient(s) using a selected communication account (e.g., company social media account) is determined based on one or more factors, including the analysis of the message to identify the topic and sentiment. A score is generated as to the appropriateness of sending the message to the intended recipient(s) based on such an analysis ...