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The Rise of the Digital Workplace Chatbot

cmswire.com

Three chatbot demonstrations brought the theory of conversational interfaces to life. PHOTO: Jere Keys Chatbots have invaded the workplace. Or at least, invaded the conversations around the digital workplace. In the last month, I have seen some outstanding presentations on the use of conversational interfaces (aka chatbots, aka bots) in the digital workplace/intranet context.

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