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    1. Deliver Cognitive Customer Service with IBM Watson

      Deliver Cognitive Customer Service with IBM Watson

      Show related SlideShares at end WordPress Shortcode Deliver Cognitive Customer Service with IBM Watson 25 views Published on Sep 13, 2017 Self-service channels are becoming increasingly popular as customers look for convenient communication and instant information. To meet this demand, more than half of global organizations are using or are planning to use automated customer interaction tools.

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      Mentions: IBM Watson IVR
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