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    1. Still haven’t found what they’re looking for

      Still haven’t found what they’re looking for

      Matt Bush, Director of Agencies at Google UK explains why brands need to step up their voice search if they want to serve customers well. Shares Search is crucial when it comes to brands connecting with audiences. Yet with so many new ways for customers to search for the things they want, brands need to ensure that are able to respond to them quickly and efficiently on the platform of their choice.

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      Mentions: Google Voice NLP
    2. To improve productivity, a people-first IT model is needed

      To improve productivity, a people-first IT model is needed

      Human values and goals must be integrated into IT design. Shares It’s no secret that productive employees are good for business. However, it may be surprising to know just how much a lack thereof can affect a company’s bottom-line. In fact, actively disengaged employees cost the U.S. $450 to $550 billion per year in lost productivity (Source: Gallup ).

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    3. Is voice technology set to become the next frontier?

      Is voice technology set to become the next frontier?

      As consumers begin to rely on digital assistants and adopt smart speakers, it is clear that voice technology will play a predominant role in our futures. Shares In the last 50 years, we have used technology to make it easier to engage with the world around us. This constant strive for increased ease of use and greater connectivity has ushered us towards the simplest and natural interaction mode of all – voice.

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      Mentions: Amazon Apple Google
    4. Making your international expansion a success through SEO

      Making your international expansion a success through SEO

      By tweaking how your business appears in search engines throughout the world, you can greatly affect its visibility. Shares Without laying the proper groundwork, building a plan to target a whole new country or region is not always a recipe for success, especially for unknown brands. With SEO being such a vital part of ecommerce, it’s vital that businesses understand the differences between SEO in different countries before beginning an international campaign.

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      Mentions: Amazon Google SEO
    5. The latest technology trends shaping business: What you need to know

      The latest technology trends shaping business: What you need to know

      Thoughtworks's latest Technology Radar offers insight into the latest technology trends that will affect your organisation. Shares The emergence of Alexa, Siri and Cortana, is driving businesses to investigate how conversational user interfaces (UI) and natural language processing can better serve their customers. That’s according to our latest Technology Radar —a comprehensive biannual analysis of software development trends, from the technology advisory board (TAB) at ThoughtWorks.

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      Mentions: Amazon Siri Cortana
    6. 69% of UK consumers want instant answers

      69% of UK consumers want instant answers

      Can emerging technologies make this a reality? Shares I believe we are at the very start in a new age of brand-consumer conversation. We are witnessing a technology and demand-fuelled 'perfect storm'. Over the last decade, three trends have emerged and aligned to create a substantially different world for our businesses to compete in. As leaders in IT, it is our duty to understand and react to these changes in technology and sociology: 1.

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    7. Can AI revolutionise the banking sector?

      Can AI revolutionise the banking sector?

      Feature Shares Artificial Intelligence (AI) is an over-used phrase reflecting a genuine convergence of a number of technologies and methodologies. The banking and Financial industry as a whole has invested heavily in technology for a long time, and as the industry shifts from being led by large financial institutions, to one that is increasingly driven by disruptive FinTech companies, innovative technology is high on the agenda across the board.

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    8. Is the legal sector embracing the tech revolution?

      Is the legal sector embracing the tech revolution?

      Dan Taylor, director of systems at Fletchers Solicitors, explains how the legal sector is opening its mind to the innovations tech has to offer. Shares Dan Taylor, director of systems at Fletchers Solicitors , explains how the legal sector is opening its mind to the innovations tech has to offer. At the start of 2017, the Law Society (guardians of the UK legal profession) published a report on the state of tech in the nation’s law firms .

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    9. Digital platforms and the post-language economy

      Digital platforms and the post-language economy

      The world can get even smaller, and new technology is making that happen. Shares When we imagine international companies, we think large, publicly traded conglomerates that have substantial resources and funds to facilitate operations on opposite ends of the globe. But that is changing. Already the Internet has shrunk the world so that small companies now rely on software engineers in Pakistan and marketing agencies contract with graphic designers in the Philippines.

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    10. Growing your business using artificial intelligence; the future foundations of every company?

      Growing your business using artificial intelligence; the future foundations of every company?

      Redefine your business growth story through cognitive process automation. Shares Every business, be it a start-up or a well-established organisation, has experienced growing pains. Managing the growth of the business - facing the pressures of resources, people and processes - has long been a challenge in a business’ evolution.

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    11. How can AR and AI change the retail experience?

      How can AR and AI change the retail experience?

      Over the next 12 months, Artificial Intelligence (AI) and Augmented Reality (AR) look set to make a huge explosion into the mainstream. Shares Over the next 12 months, Artificial Intelligence (AI) and Augmented Reality (AR) look set to make a huge explosion into the mainstream. We’ve already seen the mass adoption of AR apps like Pokémon GO. After its launch in the UK on 14 July 2016, a staggering 6.1 million adults had downloaded the app just a month later.

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      Mentions: IBM
    12. The rise of the ‘Conversational Architect’

      The rise of the ‘Conversational Architect’

      How AI is changing the IT career landscape. Shares Last year AI got serious. The increased understanding from businesses on the efficiencies of AI, as well as the convergence of AI with computer power, Cloud, mobile, big data and Natural Language Processing (NLP) mean that the technology has now become a commercially viable business tool. Looking at the current landscape, it’s clear that businesses of all shapes, sizes and sectors are using AI to disrupt traditional models.

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    13. Friend not foe – Why AI isn’t a threat to jobs

      Friend not foe – Why AI isn’t a threat to jobs

      Sean Harrison-Smith, managing director of Ceterna, discusses how businesses can embrace AI without the huge expense and complexity. Shares Suddenly, everyone is talking about artificial intelligence (AI). But the difference between this ‘next big thing’ and, say, the cloud, big data or any other widely-discussed technology, is that the AI talk goes way beyond the IT department. This time it’s being discussed by sociologists, economists and politicians too.

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    14. Ai – technological singularity or simply the best thing to happen to digital marketing?

      Ai – technological singularity or simply the best thing to happen to digital marketing?

      How can businesses stay on top of the digital marketing ecosystem and achieve the optimum balance of technology and human intervention? Shares What does the concept of artificial intelligence (AI) conjure up in the mind of the consumer? Will our children be replaced by fun-loving androids as the eponymous 2001 Steven Spielberg film A.I. suggests? Or perhaps grown adults will suddenly be replaced by robots in the workplace?

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    15. Understanding natural language processing for business

      Understanding natural language processing for business

      Classification is an essential step in almost any kind of content management process. Shares Even before the period of digital transformation, the concept of ‘information overload’ was a reality. First coined by Professor Bertram Gross over 50 years ago, he defined it as being directly proportional to a reduction in decision quality. Now we are busier and faced with more information than before – in both our personal and professional lives.

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      Mentions: Gartner Research
    16. A smart and connected world in 2017

      A smart and connected world in 2017

      This year we will continue to see the digital and physical world merge as emerging technologies become a greater part of our lives. Shares (Image: © Image Credit: Jamesteohart / Shutterstock) In 2016, people witnessed the digital and physical worlds continue to merge as everyday objects, commercial and industrial equipment, and entire cities became smart and connected to the cloud.

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      Mentions: Intel
    17. Looking ahead to 2017 – Crm predictions

      Looking ahead to 2017 – Crm predictions

      The first trend that I see shaping the CRM landscape in 2017 is personalisation. Credit: Zaozaa19 / Shutterstock) The prediction business is a tricky business. It is a challenge to separate the signal from the noise when you are looking at the trends that are shaping the market. For me, this challenge is compounded by the rapid pace of innovation in both the core Customer Relationship Management (CRM) space and the adjacent technologies that influence the core.

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      Mentions: Microsoft Google CRM
    18. Emerging technologies are sparking U.K. government innovation

      Emerging technologies are sparking U.K. government innovation

      Public sector agencies in the U.K. and globally may not be early adopters, but they are looking to next-gen technologies to overcome their most persistent challenges. Credit: Moon Light PhotoStudio / Shutterstock) Public sector agencies in the U.K. and globally may not be early adopters, but they are looking to next-gen technologies to overcome their most persistent challenges.

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      Mentions: Accenture
    19. The future of omnichannel strategies

      The future of omnichannel strategies

      Instant messaging, chatbots, and traditional SMS central to omnichannel strategies of the future Shares The messaging landscape has seen big changes in 2016, and its evolution is set to continue over the next 12 months. Omnichannel has been around for a while but this year, in particular has seen the concept truly take flight and become a key player in the growth of messaging.

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      Mentions: SMS API OTT
    20. What does 2017 hold for technology innovation?

      What does 2017 hold for technology innovation?

      By Colin Yates Shares From cloud computing to internet-enabled smartphones, technology is constantly evolving, revolutionising the way we live our lives and run our businesses. Mobile is overtaking desktop, media and marketing is adopting digital and our world is increasingly becoming more connected. So, with 2017 merely days away, Colin Yates, chief support officer at WorkMobile , discusses his tech predictions and the trends he believes could disrupt the business world in the near future.

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    21. AI and chatbot innovation doesn't have to be idealistic. Go for practical first

      AI and chatbot innovation doesn't have to be idealistic. Go for practical first

      Innovation doesn’t have to be eye popping. It doesn’t have to make headlines or be the subject of lengthy news features. It just has to work. Shares A month ago I attended a CIO conference where I was asked to discuss three intertwined, yet conflicting themes – innovation, execution and results . In the IT and tech world, we hear these words a lot, but reconciling all three poses some challenging answers.

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      Mentions: CMO
    22. Six trends that will make business more intelligent in 2017

      Six trends that will make business more intelligent in 2017

      The business world is in the midst of a digital transformation that is quickly separating the wheat from the chaff. Shares The business world is in the midst of a digital transformation that is quickly separating the wheat from the chaff. The following article unveils the technology trends that will allow you to successfully and confidently navigate the digital era in the coming year, and considers how conversational systems, humanised big data, and augmented information will benefit everyday business. 1. Conversational systems: In human dialogue with artificial intelligence Recommender systems or so-called chatbots that carry on a dialogue with the ...

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    1-24 of 46 1 2 »
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