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    1. Natural Language Processing Will Grow Into New Applications

      Natural Language Processing Will Grow Into New Applications

      Contact Center Solutions Featured Article Natural Language Processing Will Grow Into New Applications April 21, 2017 Contact Center Solutions Contributor Today’s contact center solutions are smarter than ever. While analytics of data plays a large role in this advancement, natural language processing (NLP) has also pushed customer support technology forward.

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    2. Multilingual Bots Mean Better Contact Center Success

      Multilingual Bots Mean Better Contact Center Success

      Contact Center Solutions Featured Article Multilingual Bots Mean Better Contact Center Success April 19, 2017 Contributing Writer In the United States, speaking more than one language is something of an anomaly. In a country where virtually everyone speaks English, and its immediate neighbor to the north does likewise—its neighbor to the south is best left unmentioned here—the demand for speaking French or even Spanish, let alone any other language, is fairly minimal.

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    3. California State University East Bay Partners With Cognii to Offer Artificial Intelligence Powered Online Learning

      [April 14, 2017] California State University East Bay Partners With Cognii to Offer Artificial Intelligence Powered Online Learning HAYWARD, Calif. , April 14, 2017 /PRNewswire/ -- Cal State East Bay , a top-tier public university, and Cognii Inc., a leading provider of artificial intelligence-based educational technologies, today announced a partnership.

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    4. Global Market of Artificial Intelligence to Grow 60% by 2022 - Driven by an Increase in the Number of Aquisitions of Start-Ups by Leading Players Such as Google, Ibm & Microsoft - Research and Markets

      Tweet [April 14, 2017] Global Market of Artificial Intelligence to Grow 60% by 2022 - Driven by an Increase in the Number of Aquisitions of Start-Ups by Leading Players Such as Google, IBM & Microsoft - Research and Markets Research and Markets has announced the addition of the "Global Artificial Intelligence Market 2012-2022" report to their offering. The global market of artificial intelligence is anticipated to grow at a CAGR of over 60% during 2017-2022.

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      Mentions: Google Cagr
    5. TapInfluence Launches First Automated FTC Compliance Tool for Influencer Marketing & Social Media

      TapInfluence Launches First Automated FTC Compliance Tool for Influencer Marketing & Social Media

      [April 12, 2017] TapInfluence Launches First Automated FTC Compliance Tool for Influencer Marketing & Social Media TapInfluence , the world's leading influencer marketing technology and marketplace of content creators, today announced the launch of The FTC ( News - Alert ) Auditor, the first automated Federal Trade Commission (FTC) compliance tool for influencer marketing and social media.

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    6. Planbox Introduces First AI-Powered Self-Driving Innovation Management Solution

      [April 11, 2017] Planbox Introduces First AI-Powered Self-Driving Innovation Management Solution MONTREAL , April 11, 2017 /PRNewswire/ -- Planbox, the pioneering provider of cloud-based Agile Work Innovation solutions, today announced the availability of the first game changing patent-pending AI powered Innovation Management Solution (AIMS).

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    7. Research and Markets - Global Market of Artificial Intelligence to Grow 60% by 2022 - Increasing R&D Activities are Expected to Aid Penetration of AI into Newer Applications

      Tweet [April 07, 2017] Research and Markets - Global Market of Artificial Intelligence to Grow 60% by 2022 - Increasing R&D Activities are Expected to Aid Penetration of AI into Newer Applications DUBLIN , April 7, 2017 /PRNewswire/ -- Research and Markets has announced the addition of the "Global Artificial Intelligence Market 2012-2022" report to their offering. The global market of artificial intelligence is anticipated to grow at a CAGR of over 60% during 2017-2022.

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    8. Artificial Intelligence and Cognitive Computing Research Report 2017-2022: Market Outlook for Communications, Applications, Content, and Commerce - Research and Markets

      Tweet [April 06, 2017] Artificial Intelligence and Cognitive Computing Research Report 2017-2022: Market Outlook for Communications, Applications, Content, and Commerce - Research and Markets DUBLIN , Apr 6, 2017 /PRNewswire/ -- Research and Markets has announced the addition of the "Artificial Intelligence and Cognitive Computing: Market Outlook for Communications, Applications, Content, and Commerce 2017 - 2022" report to their offering.

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    9. Global Artificial Intelligence Market By Application, By End User, By Region, Competition Forecast & Opportunities, 2012 - 2022

      [April 06, 2017] Global Artificial Intelligence Market By Application, By End User, By Region, Competition Forecast & Opportunities, 2012 - 2022 NEW YORK , April 6, 2017 /PRNewswire/ -- Artificial Intelligence (AI) refers to the development of computer systems or machines which are capable of performing tasks generally done by human such as recognizing different images, speech, gestures or understanding the human language.

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    10. Artificial Intelligence Summit to Showcase New York City as Growing Hub for AI Activity

      [April 05, 2017] Artificial Intelligence Summit to Showcase New York City as Growing Hub for AI Activity NEW YORK , April 5, 2017 /PRNewswire-USNewswire/ -- The Future Labs at the NYU Tandon School of Engineering and ff Venture Capital (ffVC), a leading early-stage technology venture capital firm based in New York City , today will convene top artificial intelligence (AI) experts and entrepreneurs at the Future Labs AI Summit to discuss how artificial intelligence is impacting all facets of life. Attendees will learn how academia, corporations, and emerging technology startups are harnessing AI to rethink robotics, communication and chatbots, healthcare, financial technology, and ...

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      Mentions: IBM Watson Cctv
    11. Computer Assisted Coding Market to Reach $5.1 Billion by 2023 says a New Report at ReportsnReports.com

      Computer Assisted Coding Market to Reach $5.1 Billion by 2023 says a New Report at ReportsnReports.com PUNE, India , April 5, 2017 /PRNewswire/ -- Computer Assisted Coding Market Shares, Strategy, and Forecasts, Worldwide, 2017 to 2023 report says the next generation Computer Assisted Coding of medical information is able to leverage natural language software technology to support some automation of the billing process and use of analytics to achieve higher quality patient outcomes.

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    12. Five9 Emphasizes Importance of Customer Experience at ITEXPO

      Five9 Emphasizes Importance of Customer Experience at ITEXPO

      Contact Center Solutions Featured Article Five9 Emphasizes Importance of Customer Experience at ITEXPO Web Editor In today’s competitive landscape, providing a great customer experience is more important than ever. With countless companies offering the same products within every single industry, there’s really only one way to make your company stand out from the competition: fantastic customer service.

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    13. Lionbridge GeoFluent Enterprise API Provides Translation of Online Chat and Web Sites

      The Company noted that GeoFluent provides enterprise-scale, customized machine translation technology that features: -Rapid customization to reflect each organization's brand, products, and terminology, making translation comprehensible and actionable.
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    14. Lionbridge Announces General Availability of GeoFluent(TM) Real-Time Translation for Multilingual Chat and Dynamic Web Content

      The two companies have partnered to develop and commercialize a powerful on-demand translation platform that integrates Lionbridge's cloud-based language customization solutions with a statistical machine translation engine developed in IBM's Watson Research Center.
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    15. eGain to Demonstrate Benefits of Knowledge-Infused CRM at Collaborate 11, the Technology and Applications Forum for the Oracle Community

      Innovative features such as eGain Multisearch™, natural language processing, chatbot assistance and guided help through Case-Based Reasoning (CBR), and social knowledge management make for exceptional service experiences and knowledge ROI. Additional ...
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