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    1. What is a Chatbot? How Talking AI Robot Chat Simulators Work

      What is a Chatbot? How Talking AI Robot Chat Simulators Work

      print What is a Chatbot? You've likely talked to a robot already without even knowing it. And you might have even heard the term "chatbot" in the news. But what is a chatbot? How do chatbots work? Essentially, a chatbot is just a robot chat that imitates human conversations through voice commands, text chats, or both. It's a virtual conversation in which one party is an online talking robot.

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    2. How chatbots could change customer service over the next 5 years

      How chatbots could change customer service over the next 5 years

      Call centres like the one in Drake’s ‘Hotline Bling’ may soon be a thing of the past. -Over the next few years, chatbots will become a ubiquitous component of the customer service experience. -Phone centres may become a thing of the past as customer service switches to digital interactions. Chatbots will enhance chat conversations by helping humans with micro-tasks and automatic replies, though it’s unlikely that bots will replace humans entirely.

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    3. How chatbots could change customer service over the next 5 years - Business Insider Deutschland

      How chatbots could change customer service over the next 5 years - Business Insider Deutschland

      Call centers like the one in Drake's "Hotline Bling" may soon be a thing of the past. VEVO -Over the next few years, chatbots will become a ubiquitous component of the customer service experience. -Phone centers may become a thing of the past as customer service switches to digital interactions. Chatbots will enhance chat conversations by helping humans with micro-tasks and automatic replies, though it's unlikely that bots will replace humans entirely.

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    4. Apple is hiring a psychologist to help Siri have 'serious conversations' (AAPL)

      Apple is hiring a psychologist to help Siri have 'serious conversations' (AAPL)

      print Reuters/Suzanne Plunkett Apple is on the hunt for a Siri software engineer with a background in counselling or psychology, according to a job listing spotted by CNBC's Christina Farr . The job listing gives a rare insight into how people use Apple's voice assistant and how Apple wants to improve it. Interestingly, people are turning to Siri in emergencies or "when they want guidance on living a healthier life."

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    5. Apple is hiring a psychologist to help Siri have ‘serious conversations’

      Apple is hiring a psychologist to help Siri have ‘serious conversations’

      Apple is hiring a psychologist to help Siri have ‘serious conversations’ Apple is hiring a psychologist to help Siri have ‘serious conversations’ By source Reuters/Suzanne Plunkett Apple is on the hunt for a Siri software engineer with a background in counselling or psychology, according to a job listing spotted by CNBC’s Christina Farr . The job listing gives a rare insight into how people use Apple’s voice assistant and how Apple wants to improve it.

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    6. Walmart dives into voice-activated shopping with Google

      Walmart dives into voice-activated shopping with Google

      print NEW YORK (AP) — Walmart is diving into voice-activated shopping. But unlike online leader Amazon, it's not doing it alone. The world's largest retailer said Wednesday it's working with Google to offer hundreds of thousands of items from laundry detergent to Legos for voice shopping through Google Assistant. The capability will be available in late September.

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      Mentions: New York Amazon Apple
    7. This chart shows where robots are going to replace humans on Wall Street

      This chart shows where robots are going to replace humans on Wall Street

      More Charts Automated technologies could have a big impact on 60% of Wall Street jobs, according to a new report by McKinsey , the consulting firm. Integration of new technology doesn't guarantee big revenue spikes, but it is necessary to keep firms afloat in the digital age. Some big firms are already taking action. The robots are coming for Wall Street's jobs, and McKinsey & Co has an idea of exactly what jobs they are coming for.

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      Mentions: London UBS Citi
    8. Facebook Messenger just made itself a whole lot more attractive for brands

      Facebook Messenger just made itself a whole lot more attractive for brands

      print Facebook Facebook has unveiled a number of updates to Messenger that let brands improve upon their customer care offerings and make the platform more attractive to them. Built-in natural language processing detects the context of a message before passing it along to a bot and a new handover protocol that enables businesses to create multiple experiences within a single bot.

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      Mentions: NLP SVP Hyatt
    9. McKinsey on automation of Wall Street jobs

      McKinsey on automation of Wall Street jobs

      This chart shows where robots are going to replace humans on Wall Street Frank Chaparro Jul 20, 2017, 11.03 PM Continue reading Thomson Reuters Robotic arms spot welds on the chassis of a Ford Transit Van under assembly at the Ford Claycomo Assembly Plant in Claycomo Automated technologies could have a big impact on 60% of Wall Street jobs, according to a new report by McKinsey , the consulting firm.

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      Mentions: London UBS Citi
    10. IBM helps launch insurance chatbot

      IBM helps launch insurance chatbot

      UK still attractive for insurtech This story was delivered to BI Intelligence " Fintech Briefing " subscribers. To learn more and subscribe, please click here . The banking industry has been holding the lead in chatbot technology adoption, but the insurance market may be trying to catch up. Singaporean insurtech PolicyPal on Wednesday announced the launch of its AI-enabled chatbot, powered by IBM Watson Conversation, on its mobile app.

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    11. Billionaire Steve Cohen hired 2 investors from the CIA's secretive VC fund for a new Palo Alto office

      Billionaire Steve Cohen hired 2 investors from the CIA's secretive VC fund for a new Palo Alto office

      print Steve Cohen. Point72 Billionaire Steve Cohen has opened a Palo Alto office to invest in early-stage companies focused on big data and machine learning, and he has hired two people who invested on behalf of the CIA. The two men leading the effort are Daniel Gwak and Sri Chandrasekar, who previously worked at In-Q-Tel, a venture capital firm that is mostly funded by the Central Intelligence Agency.

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    12. Here's how AI has changed in the last 20 years

      Here's how AI has changed in the last 20 years

      IBM By Murray Campbell, distinguished research staff member, IBM Research On May 11, 1997, an IBM computer called Deep Blue defeated the reigning world chess champion, Garry Kasparov, capturing the attention and imagination of the world. The six-game match lasted several days and ended with two wins for IBM, one for the champion, and three draws. The match was cast as the ultimate example of man versus machine.

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    13. The inventor of the web Tim Berners-Lee on the future of the internet, 'fake news,' and why net neutrality is so important

      The inventor of the web Tim Berners-Lee on the future of the internet, 'fake news,' and why net neutrality is so important

      print Tim Berners-Lee, the inventor of the World Wide Web, being interviewed by Axel Springer CEO Mathias Dophfner Die Welt Axel Springer CEO Mathias Döpfner sat down with Sir Tim Berners-Lee, the inventor of the World Wide Web, for a far-ranging conversation on the future of the internet, fake news, net neutrality, and the rising tide of censorship in countries across the world.

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    14. Audioboom's revenues jumped last year because podcasts are so popular

      Audioboom's revenues jumped last year because podcasts are so popular

      Audioboom/Facebook Audioboom CEO Rob Proctor. British audio startup Audioboom saw revenues jump last year because podcasts are so popular — but it’s still losing money. According to financial filings, the company brought in £1.3 million for the full year 2016, up from £0.2 million in 2015. That was on a loss of £4.8 million, down from a loss of £7.3 million in 2015. Revenues were driven primarily by advertising.

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      Mentions: New York
    15. We sat down with Microsoft's CEO to discuss the past, present and future of the company

      We sat down with Microsoft's CEO to discuss the past, present and future of the company

      twitter Satya Nadella. Photo: Getty Images Satya Nadella took over as CEO of Microsoft in February of 2014, and in the three years since he has succeeded in turning around what was then a stumbling, aimless company. He recently stopped by Business Insider’s Poland office and spoke with us about the past, present and future of Microsoft. Krzysztof Majdan, Michał Wasowski, Business Insider Poland: You have redefined the original mission established by Bill Gates: a computer on every desk.

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    16. Founders Factory has hired an ex-Imperial machine learning guru to support its startups

      Founders Factory has hired an ex-Imperial machine learning guru to support its startups

      Founders Factory Jeffrey Ng. LONDON — Founders Factory, a company that aims to create and scale startups, has hired former Imperial College London researcher Jeffrey Ng as its chief scientist. At Founders Factory, Ng — who has cofounded several of his own software companies, including visual search and image recognition recognition company Cortexica Vision Systems — will help to develop new artificial intelligence (AI companies, while also providing support to AI companies on the Founders Factory accelerator programme, such as Iris.AI and illumr. In an email to Business Insider announcing the hire, Founders Factory touted Ng’s expertise in big data, natural ...

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    17. A Vc fund that keeps picking British AI winners has raised another £120 million

      A Vc fund that keeps picking British AI winners has raised another £120 million

      Sam Shead/Business Insider UK Evi founder William Tunstall-Pedoe. Venture capital firm Octopus Ventures has raised a £120 million fund to invest in UK technology startups, The Financial Times reports . The London-based investment company, part of UK fund management firm Octopus Group, has reportedly now raised a total of £660 million, fuelled in part by a string of successful UK startup exits.

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    18. Google is using computer systems based on the human brain to translate an increasing number of languages

      Google is using computer systems based on the human brain to translate an increasing number of languages

      twitter Google Google is trying to make Google Translate more accurate by expanding the number of languages that are supported by its neural machine translation software. The software uses deep neural networks — computer systems based on the human brain and nervous system — to translate entire sentences, rather than just phrases. The Californian search giant announced on Monday that Hindi, Russian, and Vietnamese will be powered by neural machine translation in the next couple of weeks.

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    19. Europe is building 'deep tech' clusters beyond London, Berlin, and Stockholm

      Europe is building 'deep tech' clusters beyond London, Berlin, and Stockholm

      Atomico Siraj Khaliq, a partner on the investment team at Atomico. Silicon Valley has long had a reputation for being the world’s technology capital but an increasing number of cities in Europe are starting to give the Californian tech cluster a run for its money, according to a report from venture capital firm Atomico and event organiser Slush.

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    20. A 'Jeopardy!' champion reveals his 5 best tips for better memory

      A 'Jeopardy!' champion reveals his 5 best tips for better memory

      Roger Craig on the Jeopardy! set with host Alex Trebek. The INSIDER Summary: • Roger Craig holds the record for most money won in a single game of “Jeopardy!” • These are his best tips for building up encyclopedic knowledge — and actually remembering it. Roger Craig is “Jeopardy!” royalty: During his initial appearance in 2010, he won a record-breaking $77,000 in a single game. He went on to play in 16 episodes, even playing against formidable opponents like Ken Jennings.

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    21. Huawei has formed a strategic partnership to develop AI

      Huawei has formed a strategic partnership to develop AI

      This is how Taco Bell, Starbucks, and other fast-food chains are using mobile to boost order values This story was delivered to BI Intelligence Apps and Platforms Briefing subscribers. To learn more and subscribe, please click here . Huawei’s R&D arm, Noah’s Ark Laboratory, announced on Tuesday a partnership with the University of California, Berkley’s artificial intelligence (AI) lab focused on researching AI in all its forms.

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    22. IBM's chief digital officer Bob Lord says the company is changing its 'mindset' so it can appeal to startups and developers

      IBM's chief digital officer Bob Lord says the company is changing its 'mindset' so it can appeal to startups and developers

      IBM Bob Lord, IBM chief digital officer. When Bob Lord announced he was leaving AOL in November last year , most people knew he was going to end up landing a big new role — not least because he told The Wall Street Journal he wanted to run a public company or a company about to IPO. Lord spent more than a decade at ad agencies, ending up as global CEO at Publicis Groupe’s digital technology division, presiding over almost 8,000 employees and $1.8 billion in revenue.

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      Mentions: Google Yahoo Oracle
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