1. Articles from zdnet.com

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    1. As AI floods the market, which chatbots deliver the best ROI for enterprises?

      As AI floods the market, which chatbots deliver the best ROI for enterprises?

      The current discussion on chatbots is at a crescendo. Industries from retail to healthcare all plan to include chatbots in 2017. But does adding AI to your service delivery workflow deliver a positive ROI? Inbenta , a Foster City, Calif.-based natural language chatbot and search platform company, released a report showing proof that leveraging AI and NLP (Natural Language Processing) solutions such as chatbots in enterprise organizations add significant value to the organisation.

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    2. Tableau acquires startup ClearGraph for natural language processing

      Tableau acquires startup ClearGraph for natural language processing

      ClearGraph founders Andrew Vigneault and Ryan Atallah are joining Tableau. Business intelligence firm Tableau announced Wednesday it's acquiring ClearGraph, a three-year-old startup that uses natural language processing to search enterprise data. The terms of the deal were not disclosed. Tableau plans to integrate ClearGraph's technology into Tableau's products, enabling smart data discovery and data analysis.

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      Mentions: Palo Alto New York
    3. Adobe steps up AI-powered personalization efforts with Adobe Target

      Adobe steps up AI-powered personalization efforts with Adobe Target

      ZDNet Japan Adobe steps up AI-powered personalization efforts with Adobe Target Adobe is using its AI and machine learning platform to bolster its customers' ability to personalize offers and interfaces. 0 Adobe is adding artificial intelligence-powered personalization tools to its premium version of Adobe Target. Kevin Lindsay, head of product marketing for Adobe Target, said the platform will be able to provide real-time in-store offers, boost engagement and scale across screens.

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    4. Explore one of the most exciting frontiers in tech in this bundle (​ZDNet Academy)

      Explore one of the most exciting frontiers in tech in this bundle (​ZDNet Academy)

      Explore one of the most exciting frontiers in tech in this bundle (​ZDNet Academy) This 4-course bundle deep dives into deep learning and artificial intelligence. 0 No one can predict the future, but it sure seems to be headed in the direction of machine learning. From self-driving cars to natural language processing, The Deep Learning and Artificial Intelligence Introductory Bundle will get you up to speed with the basics of one of the most exciting and growing fields in tech.

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    5. IBM defends Watson, cognitive computing, AI efforts amid analyst questions

      IBM defends Watson, cognitive computing, AI efforts amid analyst questions

      Video: IBM Watson in less than two minutes Don't pick on Watson. IBM didn't mention Jefferies analyst James Kisner by name, but it was clear CFO Martin Schroeter was trying to knock down the analyst's critique of Watson point by point. Following IBM's second quarter earnings , Schroeter talked about Watson becoming easier to implement and finding more use cases in enterprises.

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    6. Baidu steps up AI efforts with Kitt.ai acquisition, Nvidia partnership

      Baidu steps up AI efforts with Kitt.ai acquisition, Nvidia partnership

      ZDNet Japan Baidu steps up AI efforts with Kitt.ai acquisition, Nvidia partnership Kitt.ai is known for its conversational language engine called ChatFlow and a customizable "hotword" detection platform named Snowboy. Chinese search engine giant Baidu is expanding on its AI efforts with the acquisition of a Seattle-based startup and a partnership with US chipmaker Nvidia.

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      Mentions: Bosch Baidu
    7. AI is not yet a slam dunk with sentiment analytics

      AI is not yet a slam dunk with sentiment analytics

      ZDNet Japan AI is not yet a slam dunk with sentiment analytics Despite advancements in AI and natural language processing, science is still catching up to the art in sentiment analytics. Speed up your old PC When we look at how big data analytics has enhanced Customer 360, one of the first disciplines that comes to mind is sentiment analytics. It provided the means for expanding the traditional CRM interaction view of the customer with statements and behaviors voiced on social networks.

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      Mentions: Japan New York NLP
    8. Personal virtual assistants will become part of the enterprise IT ecosystem: Unisys

      Personal virtual assistants will become part of the enterprise IT ecosystem: Unisys

      Unisys team testing an Amazon Echo that is integrated with enterprise systems. Image: Supplied There is a significant opportunity for organisations to integrate personal virtual assistants such as Amazon's Alexa, Microsoft's Cortana, and Apple's Siri into their enterprise systems, according to IT services firm Unisys. Similar to the Bring Your Own Device (BYOD) movement, Unisys is betting that personal virtual assistants will become part of an organisation's IT ecosystem.

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    9. 'One machine learning model to rule them all': Google open-sources tools for simpler AI

      'One machine learning model to rule them all': Google open-sources tools for simpler AI

      Google hopes its Tensor2Tensor library will help accelerate deep-learning research. Image: Google Google researchers have created what they call "one model to learn them all" for training AI models in different tasks using multiple types of training data. The researchers and the AI-focused Google Brain Team have packaged up the model along with other tools and modular components in its new Tensor2Tensor library, which they hope will help accelerate deep-learning research.

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    10. China on WannaCry: It wasn't us, honest

      China on WannaCry: It wasn't us, honest

      WannaCry caused chaos across the globe. Image: File photo Chinese security firms have hit out against suggestions that last month's global WannaCry ransomware outbreak can be blamed on China. The WannaCry ransomware epidemic hit over 300,000 PCs around the globe , using worm-like capabilities to spread and infect Microsoft Windows machines -- including many in China.

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    11. What it takes to build artificial intelligence skills

      What it takes to build artificial intelligence skills

      What it takes to build artificial intelligence skills An AI repertoire is a unique blending of programming, data science and business knowledge. | Topic: Artificial Intelligence Artificial intelligence, AI, is all the rage these days -- analysts are proclaiming it will change the world as we know it, vendors are AI-washing their offerings, and business and IT leaders are taking a close look at what it can potentially deliver in terms of growth and efficiency.

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    12. Robotic process automation market to reach AU$870m in ANZ by 2020: Telsyte

      Robotic process automation market to reach AU$870m in ANZ by 2020: Telsyte

      The analyst firm said RPA -- which enables software robots to replicate the actions of human workers for routine tasks -- is now being used or investigated by six out of 10 ANZ organisations with more than 20 employees. Additionally, 38 percent of organisations with more than 500 employees have active RPA programs in place.

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    13. WannaCry: Ransom note analysis throws up new clues

      WannaCry: Ransom note analysis throws up new clues

      Researchers suggest some of the language in the original ransom note contain regional Chinese dialects Image: iStock As the world works towards identifying the perpetrators of the WannaCry ransomware campaign , one group of cybersecurity researchers says they've likely determined the native language of the writer of the ransom note, another potential step towards attributing the attack.

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    14. Google unveils next-gen TPUs to both train and run machine learning models

      Google unveils next-gen TPUs to both train and run machine learning models

      ZDNet Japan Google unveils next-gen TPUs to both train and run machine learning models At Google I/O, CEO Sundar Pichai said Google's high-power chips should make Google Cloud Platform the best public cloud for machine learning. | Topic: Hardware The Google Cloud TPU delivers up to 180 teraflops of computing power. At the Google I/O conference Wednesday, Google unveiled the next generation of its custom-built Tensor Processing Unit (TPU), a chip designed for machine learning.

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    15. This startup's 'software robots' are taking the jobs of low-skilled office workers

      This startup's 'software robots' are taking the jobs of low-skilled office workers

      ZDNet Japan This startup's 'software robots' are taking the jobs of low-skilled office workers With customers in financial services, insurance, and healthcare, Romanian startup UiPath has just secured funding to help it add more AI to its software robots. Software robots can perform human tasks, such as reading screens, saving email attachments, and importing info into a company's database.

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      Mentions: Japan Tokyo Hong Kong
    16. Google expands its reach in India with neural machine translation technology

      Google expands its reach in India with neural machine translation technology

      ZDNet Japan Google expands its reach in India with neural machine translation technology The company has announced several updates to make its products more accessible to the millions of Indians who don't speak English. | Topic: Artificial Intelligence Google on Thursday rolled out several new products and features aimed at making its tools more useful for the millions of Indians who don't speak English.

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      Mentions: India Google Kannada
    17. How IBM can step away from the abyss

      How IBM can step away from the abyss

      How IBM can step away from the abyss If Big Blue still has a future, it's in Cloud. | Topic: IBM Image: ZDNet I tell a lot of people that although I have been out of the company almost five years -- and the last company I worked at was Microsoft -- I still identify myself as an ex-IBMer. There is a certain conditioning that occurs when one spends any length of time at some companies.

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    18. Next Insurance launches Facebook Messenger chatbot to replace the insurance agent

      Next Insurance launches Facebook Messenger chatbot to replace the insurance agent

      Next Insurance launches Facebook Messenger chatbot to replace the insurance agent Next Insurance makes it easy for small businesses to buy insurance via a chatbot. | Topic: Artificial Intelligence Guy Goldstein, co-founder and CEO of Next, said: "70 percent of our customers are buying insurance on their phones." From IT consultants to personal trainers, therapists, coaches, photographers, and maintenance engineers, the small business sector is vast and expanding.

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      Mentions: Palo Alto
    19. Strata+Hadoop World postmortem: Making it real (time)

      Strata+Hadoop World postmortem: Making it real (time)

      Read More Part of the identity switch is due to the realization that with a proliferation of mix and match projects, it's getting futile to ask what makes Hadoop, Hadoop. And more to the point, as enterprises increasingly take to the cloud, whether you fire up a Hadoop or a la carte managed Spark or machine learning service is growing less and less relevant - the importance is on the results, regardless of whether there is an elephant in the room or not.

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    20. IBM intros cognitive assistant to tackle enterprise device sprawl

      IBM intros cognitive assistant to tackle enterprise device sprawl

      ZDNet Japan IBM intros cognitive assistant to tackle enterprise device sprawl Big Blue is rolling out a Watson-based cognitive assistant designed to help IT admins manage networks of smartphones, tablets, laptops, and IoT devices. | Topic: Mobility When it comes to corporate IT management and security, one of the biggest pain points is the mobile device.

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