1. 1-25 of 25
    1. Walmart, Google Enter Voice-Shopping Fray | E-Commerce

      Walmart, Google Enter Voice-Shopping Fray | E-Commerce

      Walmart, Google Enter Voice-Shopping Fray Print Email By David Jones • E-Commerce Times • ECT News Network Aug 24, 2017 11:56 AM PT Stay Competitive with Price Monitoring Import.io provides price comparison and price change monitoring and reports. Get a free sample report comparing your prices with those of your competitor. Learn more!

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    2. Nanorep CTO Amit Ben: Chatbots Should Be Useful, Not Human | Exclusives

      Nanorep CTO Amit Ben: Chatbots Should Be Useful, Not Human | Exclusives

      EXCLUSIVE INTERVIEW Nanorep CTO Amit Ben: Chatbots Should Be Useful, Not Human Print Email By Vivian Wagner • CRM Buyer • ECT News Network Jul 12, 2017 3:46 PM PT Amit Ben is the CTO and cofounder of Nanorep . In this exclusive interview, Ben explains how companies that offer highly automated self-service tools can make the customer experience highly personal. Nanorep CTO Amit Ben CRM Buyer: What is personalized self-service, and why is it important?

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    3. Helpshift Integrates With Salesforce | Vendors

      Helpshift Integrates With Salesforce | Vendors

      INSIGHTS Helpshift Integrates With Salesforce Print Email By Denis Pombriant • CRM Buyer 25, 2017 1:48 PM PT Mobile technology has delivered a lot of useful functionality that enables vendors and their customers to be on the same page more frequently. However, the screen size has an inherent drawback: It shows a very narrow slice of a reality -- typically one idea at a time. The problem is especially acute in the key areas of sales and service.

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      Mentions: Amazon
    4. Then and Now | Customer Experience

      Then and Now | Customer Experience

      INSIGHTS Then and Now Print Email By Denis Pombriant • CRM Buyer • ECT News Network Apr 26, 2017 11:15 AM PT A few years ago, when Oracle was busy buying companies to fill out its front-office cloud offering, RightNow Technologies developed a "day in the life" video that has stuck with me. It was shown at RightNow's last user meeting as an independent company. In fact, at the conference where it debuted, Oracle announced its acquisition of RightNow.

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    5. Burger King Ad Creates Whopper of a Mess for Google Home | Consumer Security

      Burger King Ad Creates Whopper of a Mess for Google Home | Consumer Security

      Burger King Ad Creates Whopper of a Mess for Google Home Print Email By Richard Adhikari • E-Commerce Times • ECT News Network Apr 13, 2017 2:57 PM PT Burger King on Wednesday in essence hijacked the voice-activated Google Home speakers in some consumers' homes. In a 15-second television ad, the camera zooms in on a young man wearing the company uniform who says, "OK Google, what is the Whopper burger?"

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    6. AI Deconstructs Phone Sales Pitches | Sales

      AI Deconstructs Phone Sales Pitches | Sales

      AI Deconstructs Phone Sales Pitches Print Email By Peter Suciu • CRM Buyer • ECT News Network Feb 13, 2017 4:17 PM PT SaaS solutions firm Gong last week released the findings of a study on sales phone conversations, including an analysis of gender speaking patterns. Women delivered slightly longer sales monologues, averaging about 9-12 seconds longer than those their male counterparts gave, but men generally spoke faster, the study found.

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    7. Personalization, Simplicity Key to Smart Home Device Adoption | Consumer Security

      Personalization, Simplicity Key to Smart Home Device Adoption | Consumer Security

      ANALYSIS Personalization, Simplicity Key to Smart Home Device Adoption Print Email By Brad Russell • E-Commerce Times • ECT News Network Jan 26, 2017 1:29 PM PT Continued innovation and messaging are crucial for smart safety and security device manufacturers that want to capitalize on new opportunities in the emerging Internet of Things. Early adopters of smart devices are often drawn to the innovative design and technological gadgetry.

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      Mentions: Amazon Apple Google
    8. IBM's Watson Smartens Up iOS Enterprise Apps | Mobile

      IBM's Watson Smartens Up iOS Enterprise Apps | Mobile

      IBM's Watson Smartens Up iOS Enterprise Apps Print Email By David Jones • E-Commerce Times • ECT News Network Oct 27, 2016 12:38 PM PT IBM on Tuesday announced that it will incorporate its IBM Watson cognitive capabilities into the MobileFirst for iOS ecosystem to help boost the productivity of the global workforce. It was a little more than two years ago that the company entered a groundbreaking partnership with Apple to enhance the mobile enterprise space.

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    9. Tech Heavyweights Join Forces to Lasso Ai | Emerging Tech

      Tech Heavyweights Join Forces to Lasso Ai | Emerging Tech

      Tech Heavyweights Join Forces to Lasso AI Print Email By Richard Adhikari Oct 12, 2016 10:41 AM PT Amazon, DeepMind/Google, Facebook, IBM and Microsoft last month announced the creation of the Partnership on AI , a nonprofit organization dedicated to formulating best practices in artificial intelligence and educating the public about the field.

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    10. Google Plugs More AI Into G Suite Office Apps | Cloud Computing

      Google Plugs More AI Into G Suite Office Apps | Cloud Computing

      Google Plugs More AI Into G Suite Office Apps Print Email By Richard Adhikari • E-Commerce Times • ECT News Network Oct 3, 2016 1:21 PM PT Google last week unveiled new capabilities across its G Suite, formerly known as "Apps for Work." The company added some new apps infused with artificial intelligence to the mix. Quick Access in Google Drive on Android, for example, makes the files most relevant to a user's work accessible when Drive is opened.

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    11. Google AI Gives More Context to Chinese-to-English Translations | Emerging Tech

      Google AI Gives More Context to Chinese-to-English Translations | Emerging Tech

      Google AI Gives More Context to Chinese-to-English Translations Print Email By Richard Adhikari Sep 28, 2016 3:23 PM PT Research at Google on Tuesday launched Google Neural Machine Translation system, now in production with Chinese to English -- "a notoriously difficult language pair," according to Quoc V. Le and Mike Schuster, research scientists on the Google Brain Team.

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    12. Rubin Sees AI Quantum Computer Running the Show | Trailblazers

      Rubin Sees AI Quantum Computer Running the Show | Trailblazers

      Rubin Sees AI Quantum Computer Running the Show Print Email By Richard Adhikari • E-Commerce Times • ECT News Network Jun 15, 2016 5:03 PM Just one quantum computer running artificial intelligence algorithms would be capable of connecting pretty much all the devices on the planet, Android creator Andy Rubin told an audience at the Bloomberg Technology Conference on Tuesday.

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    13. Google's AlphaGo Defeats Human Master of Ancient Game

      Google's AlphaGo Defeats Human Master of Ancient Game

      Research at Google on Wednesday announced that AlphaGo has become the first computer software system to beat a human at the ancient game of Go. There are more possible positions in Go than there are the number of atoms in the universe, and it has a googol more positions than chess, Google pointed out. That complexity makes it difficult for computers to play Go.

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    14. Google Takes Maps to Next Level

      Google Takes Maps to Next Level
      Google Maps, already the de facto standard for online and mobile maps, is breaking new ground with added capabilities announced on Wednesday at the Google I/O Conference in San Francisco. Maps will get 3D views, speech recognition, enhanced voice search capabilities and will leverage artificial intelligence. Google Maps for mobile is also being enhanced.
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    15. Language on the Net: What We've Got Here Is a Failure to Communicate

      Language on the Net: What We've Got Here Is a Failure to Communicate
      Because of the prevalence of English on the Internet, as well as language technology such as speech recognition and translation software, smaller languages may be falling by the wayside, according to a recent study. Languages such as Icelandic, Latvian and Lithuanian don't have enough speakers to gain traction as popular languages on the Web, and even German, Italian, Spanish and French could be ...
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    16. Lenovo Unwraps Android 4.0 'Ice Cream Sandwich' Smart TV

      Lenovo Unwraps Android 4.0 'Ice Cream Sandwich' Smart TV
      At the Consumer Electronics Show on Sunday, Lenovo unveiled a smart TV it says is the world's first to run Android 4.0, or Ice Cream Sandwich. Powered by a QualComm 8060 Snapdragon dual core CPU, the smart device -- called the "K91" -- features a 55-inch screen, a gamepad, and a user interface that combines Video On Demand, Internet applications and traditional TV programs.
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    1-25 of 25
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