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    1. Salesforce Sales Cloud Lightning Professional

      Salesforce Sales Cloud Lightning Professional

      US Street Price $25.00 Pros Smooth workflow processes. Tons of advanced features. Highly customizable. Social collaboration. Robust third-party app marketplace. Incredibly helpful dashboards. Free 30-day trial. Cons Expensive. Lower tiers lack functionality. Steep learning curve. Bottom Line If you're willing to pay top dollar, Salesforce.com gives SMBs a mature, robust, highly customizable CRM platform that's second to none in performance.

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    2. Nvidia is powering the AI revolution, here is how

      Nvidia is powering the AI revolution, here is how

      Nvidia is powering the AI revolution, here is how By Jibu Elias Sept. 6, 2017, 12:39 p.m. The future might be "powered by Nvidia" The last few years witnessed a steep decline in the sales of desktop computers and laptops, with chipmaker Intel's growth figures slowing to as low as 9% annually. Bad times to be a computer chip manufacturer, one may think. In fact, that is true to an extent. Intel can no longer take advantage of the famed Moore's law which fuelled its rise to dominance.

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    3. Zendesk Doubles Down on Machine Learning With Guide

      Zendesk Doubles Down on Machine Learning With Guide

      Zendesk Doubles Down on Machine Learning With Guide By Rob Marvin May 2, 2017, 9:30 p.m. Zendesk Guide is a revamped knowledge base product featuring the Answer Bot, a chat-based AI assistant, and a new, agent-focused content creation app. Zendesk keeps getting smarter. The helpdesk provider today announced Zendesk Guide, a knowledge base product imbued with deep learning algorithms to provide more intelligent, contextual customer service responses.

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      Mentions: NLP Zendesk
    4. Salesforce Brings Artificial Intelligence to CRM With Einstein

      Salesforce Brings Artificial Intelligence to CRM With Einstein

      Salesforce Brings Artificial Intelligence to CRM With Einstein By Rob Marvin Sept. 19, 2016, 4:30 a.m. Salesforce Einstein is an artificial intelligence (AI) platform that bakes deep learning, machine learning, predictive analytics, and natural language processing across the Salesforce cloud. The near future of artificial intelligence (AI) won't be defined by ushering in a race of sentient machines.

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