1. Articles from cmswire.com

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    1. Stephen Robinson: Align Your Digital Workplace with Business Objectives

      Stephen Robinson: Align Your Digital Workplace with Business Objectives

      CHANNEL: Digital Workplace Every day, Stephen Robinson faces the challenge of how to transform the working environment for global food producer Cargill’s 150,000 employees. As digital communications manager in Cargill’s corporate affairs department, Robinson is responsible for “evolving and honing” the organization’s internal digital strategy and intranet and heads the development of new digital workplace strategy.

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    2. When Is Machine Learning Right for Enterprise Search?

      When Is Machine Learning Right for Enterprise Search?

      CHANNEL: Information Management The decision to pursue machine learning for cognitive search isn't always straightforward PHOTO: Pleuntje Artificial intelligence (AI) and its little brother machine learning (ML) are receiving tremendous hype — and deservedly so. From smart cars to computer-assisted medical diagnoses, machine learning is an incredibly powerful technology that has only scratched the surface of the impact it will eventually have on the world.

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      Mentions: Google
    3. Will Facebook's ParlAI Make Chatbots Talk Pretty One Day?

      Will Facebook's ParlAI Make Chatbots Talk Pretty One Day?

      CHANNEL: Digital Experience Facebook's ParlAI has high ambitions for the future of AI and NLP, but it's a future that's far off PHOTO: Bill Benzon One of Facebook's more forward-looking artificial intelligence initiatives is ParlAI (pronounced par-lay), a recently-released open source platform developed by the Facebook AI Research team. Its raison d'etre is to create and test dialog models and then multi-task and train these models over many datasets at once.

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    4. When Search Becomes Your Digital Assistant

      When Search Becomes Your Digital Assistant

      CHANNEL: Digital Workplace The confluence of search innovations and voice search has opened up a whole new realm for enterprise search PHOTO: “Interactive Dialogue” by Santi Siri is licensed under CC BY 2.0 Innovation comes from unexpected places. After all, if it came from expected places, it wouldn’t be innovative, would it? A number of things have recently come together to put search and search engines in a whole new light.

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    5. Email Isn't the Enemy, The Fight For Our Limited Attention Is

      Email Isn't the Enemy, The Fight For Our Limited Attention Is

      Email isn't the problem, it's a symptom of the battle for our attention Is email really a scourge that needs to be eradicated? If you read the popular business press in the last few weeks, you just might think so. A recent Wall Street Journal article, " Beware Collaboration-Tool Overload ," quotes an enterprise IT manager boasting that by adopting the new Microsoft Teams, email traffic has declined by more than 30 percent ... as if the goal of effective collaboration is to reduce email traffic.

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    6. Companies Showcase AI, Analytics at Forrester Tech Event

      Companies Showcase AI, Analytics at Forrester Tech Event

      CHANNEL: Digital Experience Forrester Research gives startups a chance to showcase their technology at its tech mixer event. PHOTO: Forrester Companies of all sizes, including startups, are eagerly embracing technologies like artificial intelligence (AI), natural language processing (NLP) and machine learning. Startups focus on technology that helps companies be agile and lean.

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    7. A Test: Which Vendor Wins at Sentiment Analysis?

      A Test: Which Vendor Wins at Sentiment Analysis?

      Businesses could benefit from early detection of negative sentiments in Enterprise Social Networks. PHOTO: Andrew Nolan Natural language processing and sentiment analysis have been popular artificial intelligence (AI) research topics for decades now. Early sentiment analysis efforts were typically applied to significant bodies of text, like movie or book reviews.

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      Mentions: Stanford Mary
    8. Vannevar Bush Points the Way to a New Era of Computing

      Vannevar Bush Points the Way to a New Era of Computing

      CHANNEL: Digital Workplace Seventy years after Vannevar Bush introduced the idea of the memex, his plans seem more relevant than ever before PHOTO: public domain Vannevar Bush was serving as head of the U.S. Office for Scientific Research and Development (OSRD) during WWII when he was confronted by a huge problem — a problem that might sound familiar today. The problem was information overload.

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      Mentions: NLP
    9. Why Machine Learning Moves the Needle for Marketers

      Why Machine Learning Moves the Needle for Marketers

      Machine learning helps marketers turn data to insights and cause a noticeable change. PHOTO: C. Jill Reed Marketing and sales seemed to be much easier in the past. Customers simply visited a retail shop, where they could ask a knowledgeable salesperson about a product they discovered in a local newspaper. In recent years, the ubiquity of the internet and a state-of-the-art technology changed everything. Customers became prosumers, well informed about the product before the purchase.

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      Mentions: Amazon Netflix
    10. Intelligent, Cognitive, AI-Based Search: Reasons for Optimism

      Intelligent, Cognitive, AI-Based Search: Reasons for Optimism

      (Second article in a two-part series ) AI, machine learning, Natural Language Processing (NLP) and search all date to the dawn of computing. Huge amounts of research and multiple waves of hype have happened in all of them over the past 40 years. But there are good reasons that this wave of technology has particular promise now.

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    11. How Machine Learning Uncovers Hidden Correlations for Marketers

      How Machine Learning Uncovers Hidden Correlations for Marketers

      AI, along with the subset of machine learning, can help marketers do their jobs more effectively. PHOTO: Abigail Keenan There has been trepidation among marketers when it comes to artificial intelligence (AI). The main concern seems to be, “is it coming for my job?” The reality is AI, and particularly the subset of machine learning, are tools that can help marketers do their jobs more effectively — not replace them altogether.

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    12. Persado's Cognitive Content Engine Leaves No Marketing Word Unturned

      Persado's Cognitive Content Engine Leaves No Marketing Word Unturned

      CHANNEL: Digital Marketing In the Persado marketing platform, no word goes unnoticed. The founders of the New York City-based platform built the Persado engine using machine algorithms to produce what they call cognitive content. They find, essentially, the DNA of marketing language and use those discoveries to craft messages — more than 45 million of them through email, Facebook, display, mobile and offline.

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    13. Intelligent, Cognitive, AI-Based Search: Separating Hype From Reality

      Intelligent, Cognitive, AI-Based Search: Separating Hype From Reality

      These days, even well intentioned technologists and vendors contribute to hype that's both misleading and counterproductive. PHOTO: Verena Yunita Yapi (First article in a two-part series.) We live in exciting times. A new wave of systems is emerging that apply machine learning, AI, Natural Language Processing (NLP) and more to provide more effective and adaptive search, intranets and digital workplaces.

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    14. Googles Enhances Security in G Suite Enterprise Edition

      Googles Enhances Security in G Suite Enterprise Edition

      CHANNEL: Digital Workplace While the tech world was focused on the release of Slack’s new enterprise edition, Google quietly upgraded its G Suite productivity suite with more robust security functionality. The new G Suite Enterprise offers greater control over information. Features include the ability to enforce the use of login security keys, the addition of Data Loss Prevention (DLP) for Google Drive and S/MIME (Secure/Multipurpose Internet Mail Extensions) for Gmail.

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    15. Hey Hey, Ho Ho, Email Attachments Have Got to Go

      Hey Hey, Ho Ho, Email Attachments Have Got to Go

      CHANNEL: Digital Workplace RFC 2045 sounds innocent enough, but it opened the door to people using their inboxes for business management The Internet Engineering Task Force published the riveting-sounding document, “Multipurpose Internet Mail Extensions (MIME) Part One: Format of Internet Message Bodies,” almost 20 years ago to the day. And while it doesn't sound like much, Designated Request for Comment (RFC) 2045 defined email attachments as a standard.

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    16. How Big Data Will Shape the Hypercompetitive Online Video Space

      How Big Data Will Shape the Hypercompetitive Online Video Space

      Video giants are harnessing an array of powerful data to understand online viewing trends and personal customer differences. PHOTO: Jens Kreuter In the competitive online video race for eyeballs, big data is a big deal. Both Netflix and Hulu report 75 percent of of their audience viewing is based on recommendations. These players are constantly tweaking their algorithms, casting the net further to gain valuable insights to encourage audiences to stay tuned.

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    17. 5 Artificial Intelligence Myths Debunked

      5 Artificial Intelligence Myths Debunked

      Many marketers believe AI requires too much legwork to implement. Others think incorporating AI is as easy and instant as flipping on a switch. PHOTO: Jeremy Thomas Artificial Intelligence (AI) has already transformed a wide range of industries. From healthcare and media to finance and retail, tedious, manual tasks have been replaced with automation, operational processes have been updated via machine learning and future trends are being accurately and continually predicted thanks to AI-powered technologies . AI: Big and Getting Bigger Research firm Markets and Markets estimates the AI market will grow from $420 million in 2014 to $5.05 billion ...

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    18. CRM's Evolution: Mobile is Just the Beginning

      CRM's Evolution: Mobile is Just the Beginning

      CHANNEL: Customer Experience CRMs should narrow their scope to focus on those working directly with customers, not managers looking for reports PHOTO: Ivan Borisov A mobile, dispersed, on-the-go workforce has forced an issue for companies of all shapes and sizes: the need for mobile customer relationship management (CRM). The demand for mobile CRM brings up some key questions: How can today’s CRM meet tomorrow’s mobile workforce requirements? Will mobile CRM overtake traditional desktop CRM?

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    19. SDL Enhances Computer-Assisted Translation, Pins Future on Improved DX

      SDL Enhances Computer-Assisted Translation, Pins Future on Improved DX

      CHANNEL: Digital Experience PALO ALTO, Calif. - Taking a brand international can be tricky. Things can quickly deteriorate unless a company carefully translates the names of its products, marketing content and key materials on its website. SDL is charging into that challenge head-on through two new initiatives announced here yesterday during SDL Connect, its annual user conference.

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    20. Google Adds Slack Integration to G Suite, More News

      Google Adds Slack Integration to G Suite, More News

      CHANNEL: Document Management PHOTO: Google Google has added five new productivity features to its G Suite of apps, including Slack integration for Google Docs and Drive. The handful of enhancements are designed to help G-Suite users work more efficiently and easily , according to a blog post by Google Product Manager Ryan Weber. Docs, for instance, will intelligently suggest an Action Item to assign to the right person through the use of Natural Language Processing (NLP).

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    21. kCura Taps Ex-Teradata CMO, Jadu Hires PayPal Exec, More News

      kCura Taps Ex-Teradata CMO, Jadu Hires PayPal Exec, More News

      CHANNEL: Digital Experience E-discovery software provider kCura today hired Lisa Arthur as Chief Marketing Officer. Arthur joins the Chicago-based provider after five years as the Chief Marketing Officer of Teradata Applications, the big data analytics and marketing applications provider. At Teradata, she led strategy, positioning, global brand awareness, thought leadership, acquisition and operational integration and demand generation for the Marketing Applications division.

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      Mentions: Chicago Boston Oracle
    22. Google Drive Search Gets a Natural Language Boost, More News

      Google Drive Search Gets a Natural Language Boost, More News

      CHANNEL: Document Management Google is bringing the powerful natural language processing (NLP) technology that underlies its search engine to Google Drive. In a blog post announcing the move this week, Josh Smith, product manager at Google Drive, described NLP as a fancy way of saying “search like you talk.” It means that users can type things like “find the Twitter analytics spreadsheet” or “where is my conference presentation” and Drive will suggest search results related to those queries, even if the name does not match. The search employs machine learning to produce more accurate results as time passes. “Drive NLP ...

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    23. Salesforce Aims to Revolutionize CRM with AI-Powered Einstein

      Salesforce Aims to Revolutionize CRM with AI-Powered Einstein

      CHANNEL: Customer Experience Salesforce officially unveiled its artificial intelligence (AI) capability called Einstein yesterday — just hours before Oracle kicked off OpenWorld. Constellation Research analyst Doug Henschen said it was no coincidence that Salesforce made a point of introducing its AI capabilities just ahead of Oracle's big user conference. "And likewise, it's no coincidence that we'll hear AI announcements from Oracle this year.

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    1-24 of 85 1 2 3 4 »
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