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    1. 7 Metrics For Monitoring Your Chatbot’S Performance

      7 Metrics For Monitoring Your Chatbot’S Performance

      GamesBeat 2018 Apr 9 - 10 Researchers estimate we will speak to chatbots more than we speak to our spouses by 2020 . Obviously, companies that implement chatbots are doing something right. However, businesses still have a hard time determining whether or not their bots are up to snuff. While there are plenty of effective chatbots on the market, there are also many that don’t quite meet consumers’ needs. So how do you measure the success of your chatbot?

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    2. 3 questions marketers must answer before launching a chatbot

      3 questions marketers must answer before launching a chatbot

      GamesBeat 2018 Apr 9 - 10 Bots are gaining lots of attention, thanks to the momentum in artificial intelligence and natural language processing. In fact, according to this Business Insider study , 80 percent of businesses are using, or intend to use, chatbots by 2020. While simplified rules-based bot builders like QNAMaker.ai make entering the realm of bots easy, truly conversational and awe-inspiring brand experiences need to come with a thoughtful and strategic approach.

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    3. AI-enabled personalization is easier than you think

      AI-enabled personalization is easier than you think

      GUEST: Since the invention of mass media, the primary focus of marketing has arguably been to increase its level of personalization . Marketers constantly seek more targeted audiences and strive to deliver messages that speak more directly to them. So it’s no surprise that AI and machine learning — with their ability to predict consumer behavior and make personalized recommendations — have captured the attention of the marketing world.

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    4. Voice and facial recognition could help AI surpass humans in emotional intelligence

      Voice and facial recognition could help AI surpass humans in emotional intelligence

      GUEST: I have studied emotional intelligence as a hobby for a long time. Until recently, I believed emotional intelligence would remain one of the core advantages of us humans after artificial intelligence takes over all tasks requiring memorization and logic. Over the past few years, I’ve focused my studies on emotionally intelligent algorithms, as it is the business of my startup, Inbot .

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    5. AI-backed voice assistants make customer support efficient yet human

      AI-backed voice assistants make customer support efficient yet human

      VB Summit - The Best of AI Google, Pinterest, Walmart, Airbnb Big ROI wins and disruptions October 23 & 24 Register NOW (VP+) Enterprises are constantly evaluating ways to improve the speed and quality of their customer support . Such support has traditionally been delivered over the phone, through a conversation with a human agent. It’s hard not to notice that this has changed in recent years as businesses have adopted alternative support methods in the name of increased efficiency.

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    6. Extracting real ROI from Ai: Vb Summit shows how

      Extracting real ROI from Ai: Vb Summit shows how

      VB Summit Oct 23 – 24 BLUEPRINT Mar 5 - 7 GamesBeat Summit Apr 9 - 10 AI has seen a Hype Cycle like no other technology in the last 10 years – but it’s not just hype any more. In just the past year we’ve seen astonishing breakthroughs in applications spurred by the mobile revolution, along with huge leaps forward in neural network and natural language processing.

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    7. Artificial intelligence still requires intelligence

      Artificial intelligence still requires intelligence

      September 20, 2017 12:20 PM Image Credit: agsandrew/Shutterstock In the world of business and design, we have started using terms like “algorithm” and “machine learning” as magic calculations for problems we would like to gloss over. These terms often become blockers for deeper problem solving and can stall even the most worthwhile projects. “We’ll figure it out with an algorithm” used generally is similar to the fantastic conversations my daughter and I had when she was six.

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    8. 5 small changes that drastically improve chatbot conversations | VentureBeat | Ai | by Ilker Koksal, Botanalytics

      5 small changes that drastically improve chatbot conversations | VentureBeat | Ai | by Ilker Koksal, Botanalytics

      GUEST: The current chatbot renaissance has provided a revolutionary new way to connect consumers with brands and with each other. That said, chatbots are still in a bit of a growth phase. Bot makers are still learning how to make their bots successful, and users are still getting a grasp on what bots can do and how to use them. One of the big challenges for many bot makers is how to emulate human conversation in their chatbot’s responses.

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      Mentions: NLP
    9. Doc.ai raises $2.3 million in cryptocurrency presale | VentureBeat | Commerce | by Khari Johnson

      Doc.ai raises $2.3 million in cryptocurrency presale | VentureBeat | Commerce | by Khari Johnson

      September 7, 2017 8:31 PM Above: Doc.ai's cryptocurrency tokens are called Neurons Image Credit: Doc.ai Doc.ai, a startup making natural language processing focused on health care, has raised $2.3 million in the early sale of digital tokens for its new cryptocurrency, Neurons. Doc.ai came out of stealth mode in late August and uses blockchain to timestamp and decentralize its datasets and conversational AI. It plans to release three NLP services within the next 12 months.

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    10. AI: The key to creating a next-gen banking experience (VB Live) | VentureBeat | Ai | by VB Staff

      AI: The key to creating a next-gen banking experience (VB Live) | VentureBeat | Ai | by VB Staff

      VB LIVE: The better you understand your users, the more relevant your financial wellness and chatbot solutions will be and the more meaningful your engagement. Learn how AI helps you detect financial and transactional patterns, predict future events, and become your users’ biggest ally when you join this VB Live event. Register now for free.

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      Mentions: Amazon Apple Google
    11. Why the typical voicebot user is a 52-year-old woman | VentureBeat | Ai | by Dr. Hannu Verkasalo, Verto Analytics

      Why the typical voicebot user is a 52-year-old woman | VentureBeat | Ai | by Dr. Hannu Verkasalo, Verto Analytics

      August 5, 2017 11:18 PM Image Credit: Shutterstock.com/Africa Studio There’s a race heating up in the world of artificial intelligence , and it involves smartphones, consumers, and their voices. Voice-activated smartphone apps use a combination of artificial intelligence, cloud-based natural language processing (NLP) and machine learning to power their services – and with all the buzz around these apps like Siri and Alexa, it’s clear that tech giants are competing for yet another area of consumer attention. While this is currently a small share of the app landscape, it’s also a rapidly evolving and expanding one ...

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    12. Facebook’s botched Messenger rollout isn’t hurting chatbots

      Facebook’s botched Messenger rollout isn’t hurting chatbots

      Amir-Esmaeil Bozorgzadeh @whiteboxamir August 1, 2017 2:10 PM Above: Messenger VP David Marcus onstage during the keynote address at the F8 annual developer conference held April 18-19 in San Jose, California. Image Credit: Khari Johnson / VentureBeat Last year, Facebook triggered a wave of hype surrounding chatbots and conversational interfaces in the wake of its rollout of 100,000 bots on Messenger.

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    13. Aiqudo raises $5.2 million for voice commands that control smartphone apps

      Aiqudo raises $5.2 million for voice commands that control smartphone apps

      Khari Johnson @kharijohnson July 26, 2017 5:00 AM Aiqudo today announced it has raised a $5.2 million funding round. The startup uses voice assistants like Amazon’s Alexa to control smartphone apps with pre-made or customizable voice commands. Aiqudo is currently available in beta in the Google Play Android store and is being reviewed for consideration in the iOS App Store. The funding will be used to hire more employees and expand Aiqudo operations, a company spokesperson told VentureBeat.

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    14. Why chatbots need a big push from deep learning

      Why chatbots need a big push from deep learning

      July 23, 2017 4:54 PM Image Credit: Shutterstock.com/Zapp2Photo Most tech giants are investing heavily both in applications and research, hoping to stay ahead of the curve of what many believe to be an inevitable AI led paradigm shift. At the forefront of this resurgence are the fields of conversational interactions (personal assistants or chatbots), computer vision and autonomous navigation, which thanks to advances in hardware, data availability and revolutionary machine learning techniques, have enjoyed tremendous progress within the span of just a few years. AI advances are turning problems previously thought to lie beyond the realm of ...

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      Mentions: NLP
    15. Google advances AI with 'one model to learn them all' | VentureBeat | Ai | by Blair Hanley Frank

      Google advances AI with 'one model to learn them all' | VentureBeat | Ai | by Blair Hanley Frank

      June 19, 2017 8:14 AM Above: Google headquarters in Mountain View, California. Image Credit: Drew Tarvin/Flickr Google quietly released an academic paper that could provide a blueprint for the future of machine learning. Called “One Model to Learn Them All,” it lays out a template for how to create a single machine learning model that can address multiple tasks well.

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    16. Facebook's AI for targeting terrorists will go beyond Muslim extremists | VentureBeat | Ai | by Khari Johnson

      Facebook's AI for targeting terrorists will go beyond Muslim extremists | VentureBeat | Ai | by Khari Johnson

      Following sharp criticism from the leaders of European nations, as well as concerns from its own community, Facebook is training artificial intelligence to target terrorist messaging and propaganda on its platform. This AI will target Muslim extremists like ISIS but will also be aimed at any group with a violent mission or that has engaged in acts of violence, a source close to the company has informed VentureBeat.

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      Mentions: Google London British
    17. Forget chatbots -- you should create a workbot instead | VentureBeat | Bots | by Oren Ariel, Capriza

      Forget chatbots -- you should create a workbot instead | VentureBeat | Bots | by Oren Ariel, Capriza

      Forget chatbots — you should create a workbot instead Oren Ariel, Capriza 12 hours ago It’s no secret that chatbots are growing in popularity. From Facebook’s ecommerce bots for consumers to a plethora of customer service tools that now rely on chatbots to interface with customers, it’s clear that consumer chatbots have hit mainstream.

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      Mentions: Apple CTO
    18. Customer service should mimic the 5 levels of autonomous cars

      Customer service should mimic the 5 levels of autonomous cars

      June 12, 2017 2:10 PM Image Credit: Shutterstock / Melpomene In 1900, 41 percent of the U.S. workforce was employed in agriculture . By the year 2000, that number had dropped to 1.9 percent. This massive shift in labor was mostly due to advances in technology and mechanization, allowing for fewer people to create more crop. In the 21st century, other sectors will see the same kind of shift, with automation and AI at its heart. Many industries are already going through a similar process.

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    19. Soulmates.ai launches to help brands find compatible influencers using Ai | VentureBeat | Marketing | by Stewart Rogers

      Soulmates.ai launches to help brands find compatible influencers using Ai | VentureBeat | Marketing | by Stewart Rogers

      May 26, 2017 12:40 PM Image Credit: Shutterstock Influencer marketing is increasing in popularity, but the question of who to engage with raises an interesting quandary. Brands are finding that employing celebrities and mega-connectors comes with a high risk, and it doesn’t necessarily translate into a reasonable return. These placements also tend to be “one and done”— not a relationship that builds and grows over time.

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