1. Articles from Gulfnews

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    1. Telcos getting ready to roll out telcobots

      Telcos getting ready to roll out telcobots

      Dubai New wave of telecom virtual assistants or “telcobots” are emerging as telcos increasingly start to adopt artificial intelligence to improve their customer services. While telcos are currently prioritising these virtual assistants primarily to improve customer engagements and consequently reduce churn rates, they are also positioning themselves to compete directly with the Siris, Cortanas and Alexas.

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    2. Artificial intelligence can have real-time impact on future of travel

      Artificial intelligence can have real-time impact on future of travel

      LARGE Travel breaks the monotony in an individual’s life by lending experiences of new places and new people. It infuses the much required freshness into a repetitive lifestyle, and hence taking three to four breaks (a combination of short and long) have become essential for all. Due to this increasing need to travel, it is also an ever evolving space where innovation, technology and, now, even Artificial Intelligence are paving their way.

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      Mentions: NLP
    3. Spending on cognitive and AI systems to reach $37.5m this year

      Spending on cognitive and AI systems to reach $37.5m this year

      Dubai: Spending on cognitive and artificial intelligence (AI) systems in the Middle East and Africa (MEA) will grow by 31.8 per cent this year to $37.49 million (Dh138 million) and reach $114.22 million in 2021. In terms of the technologies used in cognitive/AI implementations, Megha Kumar, research director at International Data Corporation, said that software will continue to account for the largest portion of the investment in 2021 at 44.7 per cent, followed by IT and business services at 35.0 per cent. However, she said that the IT and business services segment will grow ...

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    4. How it works: Know your Dewa bill, ask Rammas the 'chatbot'

      How it works: Know your Dewa bill, ask Rammas the 'chatbot'

      Dewa is the first Dubai government organisation to use Artificial Intelligence (AI) to answer customer enquiries in an innovative and interactive way, in both English and Arabic, through a 24-hour chatbot.

      AI is a fast-growing arena and Dubai is on the leading edge of innovation in the Middle East. Rammas is available on Dewa's website, and works on Dewa’s smart app (iOS and Android). It is also available on Dewa’s Facebook and Amazon’s Alexa service.

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      Mentions: Amazon Dubai
    5. ‘How may I help you?’ asks virtual employee

      ‘How may I help you?’ asks virtual employee

      Dubai: A Dubai Electricity and Water Authority’s (Dewa) virtual employee has been single-handedly answering queries from its customers 24/7, eliminating the need for them to visit Dewa’s offices. Rammas, Dewa’s artificial intelligence-based chat-bot, has addressed 276,756 enquiries from customers since it was launched in the first quarter of 2017. It supports the directives to reduce the number of visitors to Dewa’s offices by 80 per cent.

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      Mentions: Dubai
    6. Surveillance system being developed for video streams to combat terrorism

      Surveillance system being developed for video streams to combat terrorism

      ISLAMABAD: The Ministry of Information Technology and Telecommunications is in the process of developing an Automatic Surveillance System for Video Streams that would provide great support to Law Enforcement Agencies (LEAs) in combating terrorism and capturing culprits. The peaceful purposes of this project are monitoring crowd, restricted access points and counting occurrence of specific persons.

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    7. Amal Al Jabri appointed CEO of Cognit

      Amal Al Jabri appointed CEO of Cognit

      ABU DHABI Amal Al Jabri has been confirmed as CEO of Cognit, the joint Mubadala/IBM project created to be the exclusive Middle East provider of IBM’s Watson artificial intelligence (AI) technology. Al Jabri has been acting general manager of Cognit since June 2016, during which time she has overseen the growth of the firm. During her tenure, IBM Watson Arabic, a version of Watson with Arabic cognitive learning abilities, had its first live installation.

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      Mentions: IBM Watson IBM ICT
    8. Democracy? There’s an app for that

      Democracy? There’s an app for that

      LONDON: There’s an infuriating gap in the coverage of the UK election. It lies between the idea that “the internet has changed everything” and any detail of what might have happened on the internet. This gap has been filled with a bit of noise about Facebook ads and echo-chamber Twitter feeds. But, in fact, civic tech is a real thing, featuring real people, with real technical expertise, trying to hack around every democratic deficiency.

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      Mentions: Google London Germany
    9. Having a smart neighbour works for the greater good

      Having a smart neighbour works for the greater good

      The Industrial Revolution was probably the most important thing that has ever happened in human history. In the space of a few centuries, much of the human race, which had long hovered on the brink of starvation, was suddenly lifted into relative security through the power of new technology. But why did this amazing explosion happen? There are many theories, and we’ll probably never have a definitive answer.

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      Mentions: India China Texas
    10. Sorry, a Robot is not about to replace your lawyer

      Sorry, a Robot is not about to replace your lawyer

      Impressive advances in artificial intelligence technology tailored for legal work have led some lawyers to worry that their profession may be Silicon Valley’s next victim. But recent research and even the people working on the software meant to automate legal work say the adoption of AI in law firms will be a slow, task-by-task process. In other words, like it or not, a robot is not about to replace your lawyer. At least, not anytime soon.

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    11. Big data’s potential is terrifying. That could be good news for democracy

      Big data’s potential is terrifying. That could be good news for democracy

      Has a digital coup begun? Is big data being used, in the US and the UK, to create personalised political advertising, to bypass our rational minds and alter the way we vote? The short answer is probably not. Or not yet.A series of terrifying articles suggests that a company called Cambridge Analytica helped to swing both the US election and the EU referendum by mining data from Facebook and using it to predict people’s personalities, then tailoring advertising to their psychological profiles.

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      Mentions: Brazil China Britain
    12. Even Big Data doesn’t come tamper-proof

      Even Big Data doesn’t come tamper-proof

      In the last 15 years, we have witnessed an explosion in the amount of digital data available — from the internet, social media, scientific equipment, smartphones, surveillance cameras, and many other sources — and in the computer technologies used to process it. “Big Data” as it is known, will undoubtedly deliver important scientific, technological, and medical advances. But Big Data also poses serious risks if it is misused or abused.

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    13. Are bots set to be your next banker?

      Are bots set to be your next banker?

      Text-based services have been around since the dawn of time, but not until the past year have we seen the rise of chatbots, in part led by Facebook’s unveiling of Bots for Messenger towards the beginning of the year. Mark Zuckerberg led the reveal, saying: “I’ve never met anyone who likes calling a business, and no one wants to have to install a new app for every service or business they want to interact with … We think you should just be able to message a business, just as you would a friend.” Since the Facebook launch, developers have ...

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    14. The disconnect between privacy and data acquisition

      The disconnect between privacy and data acquisition

      In the age of mass surveillance, much has been written in terms of what privacy means at a time when personal data may be captured and used in exchange for ‘free’ internet services. As we celebrate the 25th anniversary of the World Wide Web (WWW), we reflect on where we are on digital privacy protection today and what the future holds for us. Our first observation is that although the internet has been there for a while, it’s still very much in its infancy when it comes to privacy protection.

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      Mentions: Delta Partners
    1-25 of 25
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