1. IVR

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    2. Servion Launches 2017 Release of ServCloudTM in Americas– the Class-Leading, Adaptable, Cloud-Based Customer Experience Management (CEM) Solution

      ... By harnessing a gamut of technologies from mature technologies such as Telephony, Workforce Optimization and IVR to emerging technologies - Natural Language Processing, AI, Robotic Process Automation, Customer Journey A...
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      Discourse, Entailment, Machine Translation, NER, Parsing, Segmentation, Semantic, Sentiment, Summarization, WSD
  2. Quotes about IVR

    1. The speech recognition solution is the most specific and technologically most impressive communication channel between payables and the Slovenian Tax Authority. The link between the public telephone network and the speech recognition system is being managed by Tetco-Voxpilot's IVR platform.
      In Artificial Solutions and Tetco-Voxpilot Announced a Successful ...
    2. The speech recognition solution is the most specific and technologically most impressive communication channel between payables and the Slovenian Tax Authority. The link between the public telephone network and the speech recognition system is being managed by Tetco-Voxpilot's IVR platform.
      In Artificial Solutions and Tetco-Voxpilot announced a successful ...
    3. ServCloudTM delivers on Servion's vision to transform customer service in the Digital economy by making customer interactions more intuitive, moving from a reactive IVR-based approach to a predictive multi-channel approach.
      In Servion Launches 2017 Release of ServCloudTM in Americas– the Class-Leading, Adaptable, Cloud-Based Customer Experience Management (CEM)